Privacy Policy

Free From Families is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information.

1. Who We Are

Free From Families is a UK charity supporting families living with allergies, asthma, and eczema.

2. Information We Collect

We may collect the following personal information when you interact with us:

Name and contact details (e.g. email address, phone number)
Information provided via contact forms, event sign-ups, or donations
Technical data such as your IP address and cookies when you use our website

3. How We Use Your Information

We use your personal data to:

Respond to your enquiries
Provide information about our services, events, and resources
Process donations and Gift Aid (if applicable)
Improve our website and communications

We will never sell your personal information to third parties.

4. Cookies

Our website uses cookies to provide a better browsing experience and to understand how visitors use our site. You can disable cookies in your browser settings at any time.

5. Sharing Your Information

We may share your information with trusted third-party service providers (e.g. donation platforms, email providers) only where necessary to provide our services.

6. How We Store Your Information

We take appropriate measures to keep your data secure. Personal data is stored in line with UK GDPR requirements.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request corrections to your data
Request deletion of your data (where applicable)
Withdraw consent to marketing at any time

To exercise your rights, please contact us at: freefromfamilies@gmail.com

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 freefromfamilies@gmail.com
📍 Free From Families, Stockport, Greater Manchester

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.